FAQs
CAN I BUY TICKETS OFFLINE?
No, you will have to purchase tickets via our registration
website.
CAN I PURCHASE TICKETS AT THE EVENT?
No, due to the logistics of this event, all tickets must be purchased by the ticket deadline.
HOW WILL I RECEIVE MY TICKET?
You will receive a confirmation email with your ticket selection
for the event. You may be asked to present your confirmation email upon arrival
for the Events Team to check you in.
IS MY TICKET TRANSFERABLE?
Yes, your ticket is transferrable to another attendee, however
you will need to email the ATA Events team so they can update the ticket registration and lanyard details.
You cannot transfer the ticket to another Trucking Australia event.
DO I NEED TO BOOK A TICKET FOR MY PARTNER/ FAMILY?
Yes, if you would like a spouse/ partner to attend any of the functions, all attendees need to have a valid registration and purchase a ticket. While we do not enforce an age limit, due to the nature of our events we recommend attendees are at least 18 years old.
CAN I BUY MULTIPLE TICKETS?
Yes, you can purchase multiple registrations at a time by selecting
the number of delegates you would like to register as a group. Please note that each ticket needs to be registered to an individual attendee.
CAN I CANCEL MY TICKET?
Where the registrant is unable to attend, and is not in a position to transfer his/her/their place to another person, then the following refund arrangements apply:
- Registrations cancelled 31 days or more before the start of the event are eligible for a 70% refund of the conference ticket fees paid.
- Registrations cancelled fewer than 31 days before the start of the event are NOT eligible for a refund of the conference ticket fees paid.
CAN I CANCEL MY
ACCOMMODATION?
Any changes to accommodation bookings at the ATA's preferred Hotel are the responsibility of the traveller.
Please refer to the terms and conditions of the Hotel at the time of booking.
Full payment is required by delegate/s at time of booking.
Full cancellation received by thirty (30) days prior to arrival will incur a charge equal to one night’s accommodation.
Part or full cancellation received after this date will incur a 100% cancellation fee.
HOW WILL I GET MY REFUND?
Your refund will be processed according to the original payment method.
For payments made via credit card, the refund will be provided to the same credit card.
For payments made via direct bank transfer, we may contact you to obtain the necessary bank details to process your refund.
We are unable to refund to a different account/ credit card to the one used for the initial payment.
DO I HAVE TO PAY MY TICKET UPFRONT?
Yes, we require full payment prior to attending our events.
We offer the option to purchase tickets by invoice at the check-out stage of the registration process. However, we reserve the right to cancel your ticket selection, if payment is not received within 7 days from the date of the invoice.
Alternatively, you can purchase your tickets with a credit card.
Please be aware that a 1.95% merchant fee is applicable.
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
We accept VISA and Mastercard payments as well as direct bank transfers (payment terms apply).
Direct bank transfers may not be available closer to the event date.
WHAT IS THE DRESS CODE?
Our preferred dress code for the conference sessions is smart
casual. Our evening social events are a chance to get out and get
stylish. For the Gala Awards Dinner on the final night, the dress code is business suit/gala attire.
SPECIAL ACCESS
REQUIREMENTS
If you have any special access requirements,
please contact us at ataevents@truck.net.au so we can make the necessary
arrangements.
WHAT ABOUT DIETARY REQUESTS
Please enter your dietary requirements within the relevant
section of the online ticket registration form.
If you have missed providing the details, please contact us at
ataevents@truck.net.au.
WILL THERE BE ALLOCATED SEATING?
Some of our events will have allocated seating to accommodate event requirements, dietaries and special requests. While we endeavour to ensure every guest is allocated to their preferred table, this may not always be possible. Please contact us prior to the event, should you have a special request.
CHOOSE
YOUR TICKET
Act quickly to secure exclusive discounted rates via the link below. Rates are subject to availability.
Australian Trucking Association 2026 | Hamilton Island
Early Bird full passes are available from now until 31 January 2026 (unless sold out earlier). With limited tickets available, make sure you don’t miss your opportunity to connect, learn, and celebrate with industry leaders and peers.
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